24th June 2018

Terms and Conditions

CHECK IN TIME

If you’re staying in one of our Lodges or Holiday homes, keys can be collected from 4PM, for those touring and camping pitches will be ready from 2PM

DOGS

Dogs are welcome to stay in our Holiday Homes and Lodges. You are advised that there is a maximum of 2 dogs to any single Holiday Home, Lodge or Camping/Touring Pitch with an additional charge of £5 per dog, per night.

Assistance Dogs can stay in our accommodation free of additional charge.

PITCHES

Camping pitch bookings are based on 2 people sharing, additional people on the pitch (over 3 Years old) incur an additional charge of £5 per person, per night.

PERSONAL PROPERTY

You are responsible for the security of your property whilst staying at Calloose Holiday Park, Calloose Holiday Park does not accept liability for any damaged or missing items. If you leave something on site, please let us know as soon as practical and, if we have it, we’ll return it to you, depending on the size and weight item there may be an additional charge for P&P.

WEBSITE ACCURACY

Whilst we endeavor to ensure that all information on this website is up to date, occasionally things change, in these rare instances we cannot be held responsible for small errors. Photographs are for guidance only and accommodation may vary slightly between different holiday homes and pitches.

SWIMMING POOL

The swimming pool at Calloose Holiday Park does not have an on-duty lifeguard. Children using the pool should be supervised at all times.

WHEELCHAIRS AND DISABILITY.

Not all accommodation at Calloose is suitable for the disabled. If any of your party has any a disability, please contact us to discuss your options.

PRICING

Pricing may go up and down through the course of the season and promotional offers may apply. Your booking is based on the price at the time you book, and cannot be amended to reflect variations in price subsequently.

In the case of a significant error in pricing, Calloose Holiday Park may change this retrospectively, in any such instance you’ll be given the opportunity to cancel your holiday or accept the correct price.

REFUND POLICY
In order to secure your holiday home, you must pay a non-refundable deposit. Holiday bookings that are cancelled within 56 days of arrival will be charged in full, although, at the discretion of the management we may be able to make amendments to bookings subject to availability. Please contact us if this applies to you.

We also offer cancellation insurance at the check-out, which significantly reduces these costs

TRANSACTION CURRENCIES

Transactions made online with Calloose Holiday Park can be made in GBP only

PAYMENT
We accept the following forms of payment through our online portal:
Visa
Mastercard
Maestro
JCB

We can also accept payments over the phone, contact us on: 01736 850431

COMPANY’S REGISTRATION DETAILS
Calloose Holiday Park is a trading name of Calloose Caravan Park Ltd (Company Registration Number:  10887769) a company registered in England and Wales, whose registered office is at Unit 31a-31b The Washford Industrial Estate, Heming Road, Redditch, United Kingdom, B98 0DH

Terms & Conditions